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4.0 | 66 Reviews

23,500 BTU DUAL Inverter Smart wi-fi Enabled Window Air Conditioner

LG LW2422IVSM

Features

  • Cool down your desired space with this 23,500 BTU Air Conditioner
  • Stay comfortable with this LG Air Conditioner that cools up to 1,450 square feet
  • Control key features of your Wi-Fi enabled air conditioner with the ThinQ app
  • LoDecibel™ quiet operation eliminates unnecessary noise

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 26"
  • Height: 17.71"
  • Depth: 30.66"
  • Energy Star Rated: No
  • Cooling Power: 23500 BTUs

See More

 
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Efficient, Energy Saving Inverter Technology

The LG LW2422IVSM offers up to 50% more energy savings than the DOE's minimum Combined Energy Efficiency Ratio (CEER) standard. 1 Enjoy LG's innovative Inverter Technology that's both powerful and quiet.

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Maximum Cooling

LG DUAL Inverter window air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control. Watch the Full Movie with Audio Descriptions Watch the Full Movie

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Made to Perfection

LG window air conditioners add powerful performance and stable durability to perfectly match your window frame.

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Maximum Usability

Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

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Warranty/Certifications

ENERGY STAR™ Certified

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Lo-Decibel™ Optimal Low Noise Performance

LG Window Air Conditioners operate at sound levels as low as 44dB 2 , thanks to LG's unique BLDC Motor and DUAL Inverter Compressor™, eliminating unnecessary noise for smooth operation that you'll barely notice.

Image Feature

Control Your Cool from Anywhere

Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Efficient, Energy Saving Inverter Technology The LG LW2422IVSM offers up to 50% more energy savings than the DOE's minimum Combined Energy Efficiency Ratio (CEER) standard. 1 Enjoy LG's innovative Inverter Technology that's both powerful and quiet.

Maximum Cooling LG DUAL Inverter window air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Made to Perfection LG window air conditioners add powerful performance and stable durability to perfectly match your window frame.

Maximum Usability Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Warranty/Certifications ENERGY STAR™ Certified

Lo-Decibel™ Optimal Low Noise Performance LG Window Air Conditioners operate at sound levels as low as 44dB 2 , thanks to LG's unique BLDC Motor and DUAL Inverter Compressor™, eliminating unnecessary noise for smooth operation that you'll barely notice.

Control Your Cool from Anywhere Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Features

  • Cool down your desired space with this 23,500 BTU Air Conditioner
  • Stay comfortable with this LG Air Conditioner that cools up to 1,450 square feet
  • Control key features of your Wi-Fi enabled air conditioner with the ThinQ app
  • LoDecibel™ quiet operation eliminates unnecessary noise
  • This Dual Inverter ENERGY STAR® unit meets the EPA's standards for energy efficiency and savings
  • Make temperature adjustments and fan speed selection on the easy to use control panel or remote
  • Reduce power consumption with the Energy Saver Function
  • 208 /230 Voltage allows for efficient cooling
Components
Cord Length 52"
Compressor
Compressor Variable Speed Rotary
OLP Internal
Refrigerant R32
Dimensions/Weight
Fits Windows 29"-41" W x 19" H
Net Weight (lbs.) 112 lbs
Product Depth 30.67"
Product Height 17.71"
Product Width 26"
Shipping Depth 30.25"
Shipping Height 25.13"
Shipping Weight (lbs.) 128 lbs
Shipping Width 29"
Electrical Ratings
Plug Type 208/230V
Rated Amps (Cooling) 11.0/12.0
Voltage / 60 Hz 208/230V
Features
Air Deflection 4-Way
Air Discharge Type Top Discharge
Auto Restart Yes
Chassis Type Slide In-Out
Energy Saver Function Yes
Fan Speed Cooling 4
Fan Speed Only 3
Filter Alarm Function Yes
Indoor Fan Type Turbo
Remote Control Yes
Thermostat Control Thermistor
Timer 24 Hr, On/Off
Wi-Fi Connection Yes
Performance
BTU performance (Cooling) 23,500
CEER 14.5
dBA Level (High/Mid/Low/Sleep) 62/59/55/44
Dehumid. (Pts/Hr) 7.5
Dry Air Flow (CFM) 510
Est. Cooling Area (Sq. Ft.) 1450
Summary
Capacity (Cooling) 23, 500
Type Window Air Conditioner
UPC Codes
UPC 048231605915
Warranty
Parts & Labor 1 Year
Air Conditioner ThinQ® Smart Features
ThinQ® Smart Technology Yes

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 26"
  • Height: 17.71"
  • Depth: 30.66"

  • Features

  • Energy Star Rated: No

  • Cooling Capacity

  • Cooling Power: 23500 BTUs

Specifications Sheet

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

74% of reviewers recommend this product.

1 Stars

Dont waste your money.

NSB1 10/16/2024

There is no way this unit should have deteriorated as badly as it did in 90 day. They denied my warranty because I am in a Coastal community. I was never advised by Home Depot nor the manufacturers information that this unit would fail within three months because I live near water. I contacted Home Depot a week after my purchase protection was up and they sent me to LG who denied their 1 year warranty. I cannot imagine a company denying a reasonable warranty request due to a clearly defective unit. I will continue to seek a reasonable remedy with all resources necessary.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Stopped Cooling after 4 days

Snesbitt 9/14/2024

I bought this brand new at home depot. After using it 4 times it quit cooling. It was determined that a repair is needed. It has been over 10 days and LG still has not found a technician to fix this unit. I am in Hawaii and it has been super hot a humid. My house has been sweltering. Home Depot has no more of these units. I have called 4 x and always get someone in the Philippines that really cannot do anything. My case has now been submitted somewhere for refund. I am very unhappy with LGs customer service department and your ac should not be available in areas if you do not have service people to fix them.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Stooped cooling after using only 4 times

Snesbitt 9/8/2024

I purchased this at home depot. Unit stopped cooling after using only 4 times. The unit is brand new. This is the hottest month of the year and I have no ac. Home depot does not have anymore so I cannot replace it. I went through all the trouble shooting and nothing worked. The compressor starts but it does not cool. I called LG support located in some other country of course and was told they do not have someone in the area on their list to repair so they have to give this to another department. It has now been 6 days and I have not heard back. I should be able to find my own repair person and have LG reimburse me if they do not have someone in my area on their list. I do not recommend LG specifically because of the customer service for repair. This is unacceptable. Its been so hot and I have no ac.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Mark Perez 8/20/2024

I am very unhappy with the air-conditioned it does not feel like it cools properly it is only putting out a temperature of about 65 degrees. iI have another unit and it has a temperature of 45 degrees. I am very unhappy with the product.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great unit

Carolinakatlady 8/14/2024

This AC performs well as my sole form of AC for a 100 year old house with no duct work. I enjoy the feature to connect it to my phone so I can keep an eye on the temp for my critters when Im not home. The reason I dont give it 5 stars and this may or may not be justified is because I had to call LG and replace the first one I bought. It worked for an hour then quit cooling. Working with the LG customer service however was a pleasant experience and they did send me text messages about the status of my claim. I also give 4 stars because of the damage on the replacement unit. I just think if I pay over $700 for something it should not be damaged when I receive it. I would normally have called LG about this but I had been without AC in triple digits long enough so I just let it ride since it doesnt seem to drastically affect performance of the unit. When I unboxed it there was a pretty big dent in the outside fins. There was a small rip on one side of the box so perhaps that is how it occurred. Maybe its the fault of Fed Ex. On the front there were several dents in the fins. I only saw the one side with damage on the box so Im not sure how this could have happened. The rest of the packaging was intact.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very good product

Robin McCain 8/10/2024

This air conditioner is the best air conditioner we have ever had Its quiet and doesnt use as much electricity as the other ones we have had. It keeps the house cool and we will definitely purchase more LG appliances as we need them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The 23500 Unit is a B E A S T

BeachTutor 8/2/2024

Home: 960sf Concrete block Unit: 23500BTU cools 1450sf Purchase reason: Central HVAC unit had another leak in copper piping from salt exposure Wanted to try something different from getting another Central HVAC unit got 4 estimates from 2 different HVAC companies: $5000 for a regular 3 ton unit or up to $10000 mini-split or paying for another fix unload reload + replace of Freon to repair the copper line est. $1500. I live on the beach in Florida and we have been experiencing 95*F with 98 humidity weather day after day. After getting the estimates on repairing my Central HVAC Trane 3ton or replacing it I decided to get this unit. I figured that my home is small and this LG could easily cool 960sf since it is rated to 1450sf- Reasoning: 1. $700 is cheaper than a repair AND 2. I get something brand new that covers the entire house AND 3. that I dont have to pay an annual maintenance fee for someone to visit my home twice a year AND 4. I dont have to pay for an expensive quarterly Filtrete filter replacements. This unit with the Dual Inverter feature is exactly like getting a mini-split- I love the mini-split because the air from those seems so fresh and crisp compared to HVAC duct air. The price tag for a mini-split was much more than I wanted to spend $10000. I paid a handyman to build a wooden support out of 2x4s for my beast to rest its 112lbs on. This unit is amazing The air is so clean fresh and crisp coming out of it :
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Happy

Mike Nixon 8/1/2024

Works great large and quiet come with all the mounting and windows things to install
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

23500 BTU

ARF63 7/29/2024

Went to Home Depot to buy this air conditioner. So far so good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dont buy these units are junk

CMatt 7/26/2024

I purchased this ac last summer and it has already failed. The fan speed ramps up and down and you can hear the compressor not staging up like it should resulting in hot air. This is the second lg Ive had in 3 years. The first barely made it to two years before the control board failed followed by a compressor and it was not an inverter style. Im done with these junk units. I paid around $800 for both units one from Best Buy and one from Amazon and neither will back up the product and warranty them. Sad I thought lg had a great product now here we are in triple digit heat with no ac while Im trying to find another brand.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great unit super quiet

Ivan holm 7/22/2024

Great unit good price works very well cools my whole house
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Quiet Cool

ChimmyGloss 7/21/2024

I love my new air conditioner it keeps my whole house cool. The best feature it has is the in app schedule.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Cold quit efficient

Seanhan123 7/18/2024

Dont even look at any other AC units This duel inverter is the one you want.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Ayirebi 7/16/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Works Very Well after figuring out 2 ThinQ issues

ahg3rd 7/15/2024

I bought this from Home Depot at retail price. I did not receive it for free nor at a discounted price from LG. I researched a lot of current air conditioners and chose this LG 23500 BTU unit because my last LG 14500 BTU lasted 16 years without any problems. This new unit is designed for 1400 sq ft I have 1560 sq ft yet I hoped this Dual Inverter would handle it. The last few weeks have had many 90+ degree high humidity days and it has handled it. I also love the Slinger Fan. It eliminates the need for a drain hose as it blows the moisture over the coils helping to cool them and then into the outside air. I am happy with this air conditioner. My only 2 problems were related to the ThinQ mobile app. I created a simple schedule - ON in the morning Fan High F3 with Energy Saver. The fan never stopped. I called Tech Support which was the most negative thing Id read in pre-purchase reviews. I spent 45 mins only to be told the Engineer said Start in COOL wait a few minutes then switch to Energy Saver. That did NOT work. What does work to Set Fan to Medium F2 and Energy Saver works correctly. The second problem was that after 7 days the unit stopped responding to the ThinQ app. ThinQ is a mystery with NO manual coming with the unit nor could one be found online. I re-read owners manual Nothing. I Googled for an answer Nothing. I searched Reddit Nothing. I deleted and re-created the Schedule Nothing. I uninstalled reinstalled the App Nothing. When I reconnected to my Xfinity Wifi it said Cant connect to 5.0 Ghz. So knowing 2.4 Ghz is often preferred I connected to a wifi extender with a dedicated 2.4 Ghz channel and it worked. No more problems in the weeks following.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Had to replace the first one immediately

Laura Munderloh 7/10/2024

This one replaces the one I bought two months ago. This one works great but the first one was leaking refrigerant from the beginning. Unfortunately we installed it semi permanently before we turned it on. It was difficult to get out because we used spray insulation to seal it which was like concrete trying to get out. Plus it was an hour each way to get to the store. So always check to make sure it works before installing. Its being used for my shop in the garage and has to be very cool and like I said the second one works great hope for years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG window A/C

AC of SC 7/8/2024

The a/c does a great job. Im very pleased. Would buy it again.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent Product

GT60 7/5/2024

My 3rd AC at this size. So far the best of the bunch Much more quiet and efficient than all. I highly recommend this unit to anyone.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Much quieter than our previous one

Sherry12 6/28/2024

I love this air conditioner Our last one died after 14 years and we had a hard time finding a new one that would fit our needs. We were not disappointed.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worked great til it didnt

RJKee 6/20/2024

6 months after we bought it it quit working. LG said it had a freon leak. It worked great until 1 day it just stopped and gave a code. Called LG they sent out a tech. Tech didnt know or care about what he was doing. 3 weeks later we finally got approved for a refund. Still waiting for that.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Very satisfied

MB25177 6/15/2024

Newly purchased and my wife and I are very happy the unit cools our entire home and by far has already surpassed our previous unit on cooling capability and much quieter. The amps the lg pulls is another winner for me.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Runs great so far

Janr2u 6/14/2024

We received our delivery and installation of our brand new LG AIR CONDITIONER on June 3rd and it works great cooling off our downstairs. There was an issue with what the outside of the unit looked like appeared to be holes we contacted Gerhards where we bought the unit and are still waiting to hear back.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Quiet AC

Ronald516 6/12/2024

I bought this air conditioner for my living space on the first floor and exceeded my expectations. Its really quiet compared to my old air conditioner that went out. I love the fact that it can be controlled via the LG app. Overall its a great purchase and hope it lasts a long time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not a good unit

TTrip 5/23/2024

I purchased this unit last year in August and it has started making a loud noise. Like something is going on with the fan So Im not to pleased with this purchase
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

The AC blows very cold air.

Peter_AC 4/12/2024

I am very happy with the purchase the installation was easy and it appears that it uses less electricity than my old unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Brian Takahara 12/3/2023

I bought this in April and do not use it often because we live on another island and use it when we visit. It stopped working in November. LG customer service is very difficult to get a response from. After about 9 attempts I have 9 different contact receipts but no followup from LG and 1 chat session I finally got a response that the unit cannot be repaired or replaced. In trying to get a refund I requested an extension to the 14 days but was refused. I dont live on the same island as where the unit is.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Awesome ac unit

JayMakana 10/12/2023

I bought this item a 2 months ago and seem to run excellent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Must have

Ty2023 9/30/2023

This AC is amazing I wish I had made this investment sooner. Money well spent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Best thing since my wife

Gibl5s 9/14/2023

I have a 40x65 shop and after talking with an ac. Man he rolls me to try a window unit. So I bought 2 of these and was thinking that they would only cool my shop to 80 or so. Well they keep it at 69 degrees. In the heat of the day106 in Louisiana it climbs to 72. Why didnt I do this 20 years ago
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Boredtexan72 9/12/2023

So very quiet even on high it is as quiet as a box fan on low Works so much better than my 17 year old ac unit and cools my space in under an hour
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

LG 24500 wont even do job of 15000 Frigidaire

redroo5708 9/11/2023

Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Great window AC

Earl87 9/10/2023

Great unit. Probably could have got a smaller size but I got a great deal on this one. Much colder than the midea u in my opinion. The unit operates from 7000 btu and up. Would definitely recommend
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Air conditioner that cools the whole house

Andy in NH 9/9/2023

Bought this on sale at LGs online store. 30 off and free delivery was worth it considering the LG 9500 BTU air conditioner we already have would have cost almost the same price. Only disadvantage was that I did have to mount it as a through the wall mount not in the window. Our inside window measurement would fit but if you are considering the 23500 BTU unit make sure to also measure your outside window opening dimensions. They may be smaller. In any case this unit cools our 1200 square foot house by itself with it mounted in the living room and a box fan blowing down the hall. Also be mindful that this does NOT run on 115VAC. You will need to have a 220 VAC plug available. We fortunately already had this specific plug where we needed it to be from another similar large air conditioner. Years back I ran a line from where the electric dryer plug was that we dont use because we have a gas dryer over to where this air conditioner is installed. So far it is working great. The ECO mode is great because it allows the inverter to ramp the cooling up and down and shut off when it needs to. We also paid extra for a 3 year warranty because a few online reviews did say it quit after a few years.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Whole house air conditioner

Andy in NH 9/9/2023

Bought this on sale at LGs online store. 30 off and free delivery was worth it considering the LG 9500 BTU air conditioner we already have would have cost almost the same price. Only disadvantage was that I did have to mount it as a through the wall mount not in the window. Our inside window measurement would fit but if you are considering the 23500 BTU unit make sure to also measure your outside window opening dimensions. They may be smaller. In any case this unit cools our 1200 square foot house by itself with it mounted in the living room and a box fan blowing down the hall. Also be mindful that this does NOT run on 115VAC. You will need to have a 220 VAC plug available. We fortunately already had this specific plug where we needed it to be from another similar large air conditioner. Years back I ran a line from where the electric dryer plug was that we dont use because we have a gas dryer over to where this air conditioner is installed. So far it is working great. The ECO mode is great because it allows the inverter to ramp the cooling up and down and shut off when it needs to. We also paid extra for a 3 year warranty because a few online reviews did say it quit after a few years.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

very good

bimby 9/3/2023

bought this for a 500sq ft add on sunroom i know it was a bit over the recomended but seeing that it is a dual inverter a/c so decide to go the biggest btu and never regreted it cools the room fast is not loud and looks really good and love the wifi conectivity
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Multi directional.

Stevewn 9/2/2023

Just had the under preforming a/c removed and this LG 23500 btu installed. 1st month iin summer electric bill dropped. Cooled better than I could of hoped for
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DOA

D_Buys 8/27/2023

I ordered one of these units on the 13th it arrived yesterday on the 26th completely DOA. Control panel lights up and beeps but the unit does absolutely nothing. No fan no compressor nothing. After about an hour or so of sitting plugged into its own 240v dedicated circuit I get the CH 23 error code. Either there is no quality control whatsoever or somehow a returned unit found its way to me. Of course it arrived on a weekend with LG unable to start any recourse until Monday. Lifes* not Good* for us right now lol.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Amazing a.c.

Tim in bama 8/26/2023

I bought one of these before summer started here in alabama. Old ac was 8yrs old. The difference is night and day. It has not been off since may except in energy saver at night. I keep temp set at 71. It has been over 90 to 99 many days. This ac maintains the 71 no problem. And lowered my power bill 30 to 40 This ac is amazing with new tech. Highly reccomend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

easy to operate

gallo111 8/26/2023

we love it. its quite and works very good. keeps the area nice and comfortable
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Doesnt work properly. Desired temperature not rec

Hhill 8/22/2023

This brand new unit does not hook to Wi-Fi. When temperature is set on energy saver or regular temperature settingit does not shut off when desired temperature is reached. Service man was out 2x. Still not working correctly. They replaced parts and still not working correctly.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Quiet and efficient.

bertha1999 8/15/2023

I have had this unit for about a month. I had an older LG model that was loud and it was expensive on the electric bill about 100.00 a month but it cooled my entire downstairs and it lasted for 6 years. So I decided to upgrade to a new LG AC unit. Did my research and I am pleased. Its very quiet.I have actually checked it a few times to see if it was on. Average monthly cost and I ran it alot is going to be about 10.00 a month. I would highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

cool air

cchurchill 8/13/2023

I installed this window mount in my mobile home only did it as a wall mount. It is everything I could want. Saved us in this hot climate in southern Nevada.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Happily Beating the Heat

peagreen 8/12/2023

We are happy with this air conditioner It took three people to install in an upstairs window but we are loving it now. It is much quieter than our old one and the remote and wifi come in handy too. We investigated air conditioners for quite awhile before buying this one so far we are enjoying it very much
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love my AC unit

Bert67 8/10/2023

I love this AC unit and this review was at a perfect time. I got my first light bill since I bought this unit. It has been about 30 days since it was installed. My electric bill dropped. I had a older LG ac unit and I used it alot it broke my heart when it broke I had it for 7 years. but since I got this new one my light bill went down 100.00 dollars. Super energy efficient. They made improvements and I appreciate it. I could not be happier. This unit is so quiet I am amazed you cant hear it running all threw the house. It cools my 20x20 living room and my 20x10 kitchen no problem. Its installed next to my Tv so when the older one was running the TV volume was on 21 now with the new unit we only have the volume at 10. I would def recommend it. It also came witha holder for the remote no more losing it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

It was easy to install except a little heavy

Bob Fed 8/9/2023

Install was simple as it fit the old a/c opening exactlyold one was built into the wall 16 years ago and I did not want to to rebuild that wall. Unit works fantastic cools whole house in no time. Great in the dry mode also on those humid days you just want to take the moisture out of the house. I would recommend this unit to anyone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Bad thermostat for auto on and off.

JimmyBu 7/31/2023

This is my second summer. Ive had the thermostat replaced and the unit still thinks the inside temp is 78 when I have 3 thermometers in the house showing its 83. Thats a huge swing. So it doesnt turn on and off and the right temps.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Features

MicheleBa 7/26/2023

Ive had my air conditioner for a few months now seems to cool down my mobile home pretty good.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Eh..

Allie27 7/24/2023

I bought this unit and it worked beautifully for a week. Nice air not too loud and made my house feel comfortable. However it stopped working and giving us error codes. We looked the codes up on LG website and it wasnt listed. It had an option if the code wasnt listed to click on a link and submit a ticket. We filed a ticket and got a confirmation that it was submitted and someone would reach out to us. After a about two weeks with no phone calls or emails from the company we returned the AC unit back to the store.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works better than expected

FredHa 7/21/2023

This LG unit cools our space even though it is much larger than is it sdvertized to cool.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible service with incompetent reps

Walk air conditioner unit 7/20/2023

I received the unit damaged sent it back to lg and still dont have a replacement they have my money and I have no unit
Originally posted on lg.com

No, I do not recommend this product

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Value